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1. First, your will receive an automatic Email receipt of your purchase from our secure processing vendor. |
2. Next, you will receive an email from the staff with instructions to to download and install the program. You will also receive a link to download a .pdf copy of the book. A hard copy of the book will also be mailed. |
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3. Then, you will receive an email with the MLS configuration files to install, or a request for a sample file from your MLS, if we are not already configured. |
4. Finally, you will receive any other items included in your purchase. |
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| Note: Orders are often filled within a few minutes, but within 24 hours. Email is the preferred and most efficient method to contact the staff, because it is checked frequently in and outside the office. It can be routed to the individual most available and qualified to handle the request. Requests can typically be handled almost any day, between the hours of 9am and 9pm, PST, depending on staff availability. | ||